Concentrix Mega off Campus Drive 2023: Hiring As Operations Manager

Concentrix Mega off Campus Drive 2023: Hiring As Operations Manager

Table of Contents

Operations Manager Role as hiring by Concentrix Mega off Campus Drive 2023. Any Graduate Candidates can apply for the post.

Concentrix Mega off Campus Drive 2023 – Overview

Company Concentrix
Role Operations Manager
Qualification Any Graduate
Experience 0-3years
Location Chennai, kolkata
Salary2.5-4 LPA

Concentrix Mega off Campus Drive 2023 – ABOUT THE COMPANY

Concentrix is a global business services company that provides customer engagement services, including customer support, technical support, sales, and digital marketing solutions. Formerly a subsidiary of SYNNEX Corporation, Concentrix became an independent company in 2006 and has since grown to become one of the leading players in the business process outsourcing (BPO) industry. The company provides sales and marketing services to help clients acquire and retain customers, improve sales performance, and enhance customer loyalty.

Concentrix is an American provider of business services with a focus on business performance and customer engagement. Concentrix went public as a separate business on December 1, 2020, after serving as a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006.[4] Fremont, California serves as the home base for Concentrix.[5] Although Concentrix was established in 1983, its roots can be found in 1973 when it purchased IBM’s insurance administration business solutions and services in 2013.[6]

Concentrix has expanded through a number of acquisitions; since 2006, it has added eight businesses. The IBM Worldwide Customer Care Services Business (also known as IBM Daksh) and the Minacs Group Pte are two particularly noteworthy acquisitions.

Convergys and Synnex announced on June 28, 2018, that they had finalized a deal whereby Synnex would buy Convergys for $2.43 billion in cash and stock, and then integrate it with Concentrix.[7]

Convergys Corporation and Synnex announced the completion of their merger on October 5, 2018.[8]

Concentrix announced in May 2022 that it has reached a final agreement to purchase ServiceSource International, Inc. (NASDAQ: SREV), a B2B customer experience technology and solutions company based in the United States. The $131 million deal was worth it.[9]

Concentrix announced on March 29th, 2023, that it would acquire Webhelp and merge the two companies in a deal valued at $4.8 billion. It is estimated that the combined value of the companies is approximately $9.8 billion.[10] According to EU Merger Regulations, the acquisition received approval from the European Commission, as was announced in September 2023.[11]

HM Revenue and Customs, the UK tax authority, awarded Concentrix a £75 million contract in 2014 to examine two million tax credit claims for fraud and incorrect tax credit awards.[12] Tax credits are a type of social welfare benefit that is provided to low-income parents and workers in the United Kingdom.

The cross-party parliamentary committee on welfare severely criticized Concentrix in 2016 for closing thousands of claimants’ claims improperly, depriving them of money for necessities.[13] According to a government report, 87% of the 36,000 appeals against Concentrix were upheld.[14] The contract was set to expire in 2017, and HMRC declared in September 2016 that it would not be renewed. Despite this, the Treasury has so far rejected calls for a thorough investigation.

No one else can truly comprehend customers the way we do. Our engineers search through billions of data points for the insight they need to create emotionally charged and disruptive experiences. We think that by utilizing generative AI, brands will be able to multiply customer experience (CX) results and provide great service at every turn. It transforms the game. Check out how we can guide you through the AI revolution. Reenergized leadership: begin using generative AI with our indispensable executive whitepaper. Get it now to experience the enterprise-wide, transformative power of artificial intelligence.

People should always be at the center of what we do, in our opinion. We use technology for one thing and one thing only: to create amazing experiences for the people who matter most. This includes reinventing operating models, interacting with your customers, and developing the capabilities of our global game-changers. flawless. Frictionless and effortless.

Every experience ought to feel like that. We can handle customer journeys that span multiple channels, technologies, or even geographical distances. Size matters to some, but not to us. We design, build, and run experiences like no one else thanks to our unique customer insight and end-to-end methodology. Whether your business is a well-known brand or a small one with big ideas, we are everyone’s neighbor—not just the one next door.

It is our responsibility to be conversant in the language, customs, and culture of the markets we serve. all the while ensuring that you gain from our worldwide experience. It is what enables us to create enduring relationships and amplify brands. We constantly engage in what some refer to as “innovation.” Our goal is to change the global perception of customer experience while bringing about long-lasting transformation for our clients.

No matter how difficult the task or how audacious the concept is, we’ll be first in line to work with you to make tomorrow’s possibilities a reality today. We think that doing the right thing is important. It’s really just about integrity; it’s not complicated science. Our organization is more than just a place to work or a supplier under contract.

CONCENTRIX MEGA OFF CAMPUS RECRUITMENT 2023– OPERATIONS MANAGER RESPONSIBILITIES

  • Oversee a delivery group of executives and team leaders providing voice and non-voice operations support to a client or group of clients.
  • Serve as the team’s compliance and integrity role model. Become an outspoken supporter and spokesperson for CNX and its policies.
  • In charge of ensuring that operations are run smoothly, that SLAs are delivered on time, and that employee and customer satisfaction levels are kept high.
  • Build and Maintain Connections and Engagement with the Clients
  • Maintain all client service level agreements and analyze them; as necessary, put improvement plans into action.

CONCENTRIX OFF CAMPUS RECRUITMENT 2023 – SKILLS REQUIRED

  • strong domain expertise and proficiency in pre-sales, gaining the trust of clients, resolving technical issues, and closing deals.
  • Good interpersonal skills and the capacity to communicate with stakeholders in an efficient manner.
  • Adaptable, versatile, and show teamwork abilities.
  • Process-oriented, outcome-oriented, Capacity to manage pressure and inspire the group
  • powerful logical and analytical abilities
  • the capacity to pick things up fast

See Our Instagram Post and Follow

Also, Apply

CONCENTRIX OFF CAMPUS RECRUITMENT 2023Frequently Asked Questions?

Q:- What is the company name?
ans:-  Concentrix

Q:- What is the post offered by the company?
ans:- Operations Manager

Q:- What are the qualifications required for this post?
ans:-   Any Graduate

Q:- What is the salary range for this post offered by the company?
ans:-  2.5-4 LPA

Q:- Could you provide me with some company information?
Ans:- Concentrix is a multinational business services provider that offers digital marketing solutions, sales, technical support, and customer engagement services. Concentrix, which was once a SYNNEX Corporation subsidiary, separated into its own entity in 2006 and has since developed into one of the major participants in the business process outsourcing (BPO) sector. In order to help clients increase customer loyalty, increase sales performance, and acquire and retain customers, the company offers marketing and sales services.

How to Apply CONCENTRIX OFF CAMPUS RECRUITMENT 2023

  • Select the “Apply here” button that is located below. You will be taken to the official career page of the company.
  • “Apply Online” should be clicked.
  • If you haven’t already, make an account.
  • Log in after registering and complete the application form with all the required information.
  • If asked, submit all necessary documents (such as a resume, grade report, and proof of identity).
  • In your application, be sure to include factual information.
  • Make sure all the information entered is accurate.
  • After verification, submit the application process.

DISCLAIMER:

The aforementioned recruitment information is solely being provided for informational purposes. The organization’s official website is where the aforementioned recruitment information was found. We make no guarantees regarding employment. The company’s established recruitment process must be followed when hiring new employees. We don’t charge anything for providing information about this job.

Job Advertisement Image

Concentrix Mega off Campus Drive 2023: Hiring As Operations Manager
Facebook
Twitter
LinkedIn
Sehi Job

Sehi Job

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button